Outsourcing

We all know about outsourcing. I'm sure everyone has had the experience of calling to get your computer fixed and speakign to someone in India. This article suggests that Latin America may be able to challenge India fo outsourcing jobs. Since Latin America is closer to the U.S. even though the labor is more expensive the costs would be cheaper. Also, since many Latin American countries have trade agreements with the U.S. certain technological aspects would be easier to have in Latin American countries. Also, there are many restrictions on what can be sent to India because they have nuclear weapons. Currently, Chile, Argentina and Mexico are most likely to capitalize on this idea. However, surprisingly Nicaragua (a poorer and much smaller Central American country) believes that it can tap into the market. India currently holds about 90% of the outsourced IT jobs. However, many American countries already have IT interests in Latin America. Dell has phone IT help in Panama. My cousin who works there told me that the first words many callers said was "please tell me I'm not in India." Maybe soon they won't be.