New Diplomat in Havana

This article is about 6 months old but it is about the new diplomat in Havana, Michael Parmly, whom seemingly has gained slight approval even from Fidel Castro, because of his new approach to diplomatic correspondence. His predecessor recieved much backlash due to his "bullying" style. I am mostly curious to see if anyone has heard of how his diplomacy approach has manifested in the last 6 months.